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Privacy Policy

Last updated: July 16, 2026

This Privacy Policy explains how Reelio (“we”, “us”) collects, uses and protects your personal data when you use the Reelio iOS app and this website. We keep it in plain language, because you should actually be able to read it.

Controller: Omar Ashour, Rügländer Straße 6, 91522 Ansbach, Germany — email: reelio.app963@gmail.com

1. The short version

  • Your videos are uploaded only so our AI can analyze them. They stay private to your account.
  • We never post to your social accounts — we never even connect to them.
  • We don’t sell your data and we don’t use your videos for advertising.
  • You can delete your account and all associated data at any time, directly in the app.

2. Data we collect

Account data

When you create an account: your email address, display name, chosen avatar, and the content preferences you pick during onboarding (niches, target audiences, goals, audience size). If you continue as a guest, we store a device identifier instead of an account.

Videos and analysis results

The videos you upload for analysis, the AI-generated results (scores, verdicts, fixes, captions, hook rewrites, cover images, playbooks), and technical metadata about each analysis (e.g. video duration, processing tokens, timestamps).

Purchase data

Your subscription status and check balance. Payments are processed entirely by Apple — we never see your payment details.

Usage and diagnostics

Anonymous-by-default product analytics (screens visited, features used, crashes) so we can understand what to improve, plus a push notification token if you enable notifications.

3. What we use it for

  • Providing the service — analyzing your videos and showing your history and progress (Art. 6(1)(b) GDPR, contract performance).
  • Personalization — tailoring feedback, trends and playbooks to your niche and goals (Art. 6(1)(b) GDPR).
  • Fair-use enforcement — counting checks and preventing abuse of free quotas (Art. 6(1)(f) GDPR, legitimate interest).
  • Notifications — analysis-ready and progress notifications, only if you opt in (Art. 6(1)(a) GDPR, consent).
  • Improving the product — aggregated analytics and crash reports (Art. 6(1)(f) GDPR).

4. AI processing of your videos

To generate your analysis, your video is processed by a third-party AI model provider (Google Gemini). The video is transmitted securely for the sole purpose of generating your results and is subject to the provider’s API data protection terms; API content is not used by Google to train its models. Your analysis results belong to your account, and your videos are never published or shared with other users.

5. Service providers we rely on

  • Supabase — database, authentication and secure video storage.
  • Google Gemini API — AI analysis of uploaded videos and generation of feedback and covers.
  • Apple — App Store distribution, in-app purchases and push notification delivery (APNs).
  • Superwall — displaying and testing our paywall and subscription offers.
  • PostHog (EU cloud) — product analytics, hosted in the European Union.
  • Resend — transactional emails such as sign-in and account emails.

Where providers process data outside the EU/EEA, transfers are safeguarded by the EU–US Data Privacy Framework or Standard Contractual Clauses.

6. How long we keep your data

Your videos, analyses and account data are kept for as long as your account exists so you can track your progress over time. When you delete your account, your personal data, videos and analyses are deleted. We may retain minimal records where the law requires it (e.g. purchase records for tax purposes) and minimal abuse-prevention flags (e.g. that a device already used its free checks).

7. Your rights

Under the GDPR you have the right to:

  • access the personal data we hold about you (Art. 15),
  • correct inaccurate data (Art. 16),
  • have your data deleted (Art. 17),
  • restrict processing (Art. 18),
  • data portability (Art. 20),
  • object to processing based on legitimate interests (Art. 21),
  • withdraw any consent at any time (Art. 7(3)),
  • lodge a complaint with a supervisory authority (Art. 77).

The fastest way to delete everything is in the app: Profile → Settings → Delete account. For anything else, email reelio.app963@gmail.com.

8. Children

Reelio is not directed at children under 16. We do not knowingly collect data from children; if you believe a child has provided us data, contact us and we will delete it.

9. This website

This website is a static site. It does not set cookies, does not run third-party trackers, and does not collect personal data. Server access logs (IP address, requested page, timestamp) may be processed briefly by our hosting provider, Cloudflare, Inc., for security and delivery (Art. 6(1)(f) GDPR).

10. Changes to this policy

We will update this policy as the product evolves and note the date of the latest revision at the top. For significant changes we will inform you in the app.